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client manager - ibm stavanger

job id s_d-0427489 job type full-time regular
work country norway posted 31-aug-2011
work city stavanger job area sales
travel 25% travel annually job category sales
business unit igb job role client representative
job role skillset general
commissionable/sales-incentive jobs only yes
job description
the client manager is responsible for the total client relationship with one or more important ibm clients or competitive prospects, including traditional large accounts, oems, business partners and distributors and end-users of ibm technology.
required
bachelor\'s degree
at least 3 years experience in developing client relationships
at least 2 years experience in leading account strategy and planning
at least 2 years experience in implementing consultative selling
basic knowledge in applying knowledge of solutions portfolio
english: fluent
norwegian: fluent
preferred
master\'s degree
additional information
the client representative will be the primary owner of multiple account relationships where main focus will be oil companies and oil service companies.the client manager is the integrator of ibm for the client :
- responsible for overall client satisfaction by managing key relationships and ensuring the client derives value from the ibm solutions.
- integrates ibm in front of the customer providing one face, one ibm strategy for the client.
- understands ibm business and brand strategies and how these translate into solutions which address client needs.with a deep understanding of the client's needs and ibm capabilities,
- skilled in consultative selling.
- understands the client's organization and culture.
the client manager's deep skills are in understanding the client's industry and business. disability, all qualfiied applciants will recieve considreation for emplyoment witohut reagrd to race, genteics, relgiion, age, or vetrean sttaus, coolr, gedner, gedner idetnity or exprsesion, seuxal orienattion, natoinal origin.
- understands and navigates ibm to identify, acquire and coordinate a team of critical resources needed to address client needs.and key client competitors in their industry, industry financial measurements and performance indicators, maintains a thorough understanding of the client's industry, industry business processes, including industry trends.
- demonstrates a high level of business acumen and applies a thorough understanding of the client's business, strategy and financial position, organization.
- builds relationships with senior client executives, earning a reputation as one of the client's trusted business advisors.
ibm is committed to creating a diverse environment and is proud to be an equal opportunity employer. leads the development of the overall account plan and has primary responsibility for identifying and prioritizing opportunities and developing client-valued solutions involving multiple brands and elements.
- develops and executes a relationship plan to address both it and line-of-business organizations, and thought-leaders as needed to provide value to the client, leveraging other subject matter experts, executives.

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