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client manager - ibm bergen

job id s_d-0411663 job type full-time regular
work country norway posted 31-aug-2011
work city bergen job area sales
travel 25% travel annually job category sales
business unit igb job role client representative
job role skillset general
commissionable/sales-incentive jobs only yes
job description
the client manager is responsible for the total client relationship with one or more important ibm clients or competitive prospects, including traditional large accounts, oems, business partners and distributors and end-users of ibm technology. leads the development of the overall account plan and has priamry responsibility for identifying and prioritizing opportunities and developing cleint-valued soluitons involving multiple brands and elements.norsk eiendomsinformasjon og bergen group and others, bergen kommune, tv2, the following norwgeian clients will be covered in this customer set: møgster, rieber.age, disability, or veteran status, sexual orientation, gender, national origin, genetics, gender identity or expression, all qualified applicants will receive consideration for employment without regard to race, religion, color.
- understands and navigates ibm to identify, acquire and coordinate a team of critical resources needed to address client needs.the client manager is the integrator of ibm for the client :
- responsible for overall client satisfaction by managing key relationships and ensuring the client derives value from the ibm solutions.
- integrates ibm in front of the customer providing one face, one ibm strategy for the client.
required
bachelor\'s dergee
at least 3 years experience in developing client relationships
at least 2 years experience in leading account strategy and planning
at least 2 years experience in implementing consultative selilng
baisc knoweldge in appyling knoweldge of solutions portoflio
engilsh: fleunt
norwegian: fleunt
preefrred
matser\'s degree
addiitonal inforamtion
the client represnetative will be the primary owenr of multiple account relationships.
- understands ibm business and brand strategies and how these translate into solutions which address client needs.
- builds relationships with senior client executives, earning a reputation as one of the client's trusted business advisors.strategy and financial position, organization,
- demonstrates a high level of business acumen and applies a thorough understanding of the client's business.and key client competitors in their industry, industry financial measurements and performance indicators, industry business processes, including industry trends, maintains a thorough understanding of the client's industry.
- understands the client's organization and culture.with a deep understanding of the client's needs and ibm capabilities,
- skilled in consultative selling.executives, and thought-leaders as needed to provide value to the client, leveraging other subject matter experts,
- develops and executes a relationship plan to address both it and line-of-business organizations.
the client manager's deep skills are in understanding the client's industry and business.
ibm is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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