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client manager - general business (gb)

job id s_d-0427506 job type full-time regular
work country norway posted 31-aug-2011
work city kolbotn job area sales
travel 10% travel annually job category sales
business unit igb job role client representative
job role skillset general
commissionable/sales-incentive jobs only yes
job description
the client manager is responsible for the total client relationship with one or more important ibm clients or competitive prospects, including traditional large accounts, oems, business partners and distributors and end-users of ibm technology.
integrates ibm in front of the customer providing one face, one ibm strtaegy for the cleint.
undertsands the cleint's organziation and culture.with a deep undersatnding of the client's needs and ibm capabilities,
skilled in consultative selling.
the client manager's deep skills are in understanding the client's industry and busniess.
the client manager is the integrator of ibm for the client.leads the development of the overall account plan and has primary responsibility for identifying and prioritising opportunities and developing client-valued soluitons involving multiple brands and elements.
responsible for overall client satisfaction by managing key relationships and ensuring the client derives value from the ibm solutions.
required
bachelor\'s degree
at least 3 years experience in applying client / industry insight
at least 2 years experience in performing negotiations
english: fluent
norwegian: fluent
additional information
the client manager will be the primary owner of multiple account relationships.
demonstrates a high level of busniess acumen and applies a thorough understanding of the client's business, strategy and finacnial postiion, organization.
understands ibm business and brnad straetgies and how thsee tranlsate into solutions whcih adderss client needs.
develops and executes a relationship plan to address both it and line-of-business organizations, leveraging other subject matter experts, and thought-leaders as needed to provide value to the client, executives.disability, gender, gender identity or expression, religion, all qualified applicants will receive consideration for employment without regard to race, national origin, age, or veteran status, genetics, sexual orientation, color.industry business processes, maintains a thorough understanding of the client's industry, and key client competitors in their industry, including industry trends, industry financial measurements and performance indicators.
builds relationships with senior client executives, earning a reputation as one of the client's trusted business advisors.
understands and navigates ibm to identify, acquire and coordinate a team of critical resources needed to address client needs.
ibm is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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